Administration of business processes that are concerned with orders for goods and services are said to come under order management. This can be automated and streamlined by establishing an order management system.
A database containing vital information about the vendors, another database containing all required information about customers, inventory information which is updated constantly, billing and payment information, records related to processing and information related to gender ledger are all provided by an Order management system.
Field service management is something that should be kept in mind while discussing this. There are several key benefits of an Order management system which are implemented efficiently.
These include sales visibility, improved relations with customer and order processing in an efficient way with quite a less number of delays and back-orders. Order management is also of prime importance in the retail industry.
Other industries that find usage in an Order management system include healthcare, pharmaceutical, financial and securities sectors.
Moving to the apps
Using the right technologies is a factor that is very crucial in promoting any sort of growth as far as medium and small businesses are concerned.
This means that there are companies that are not very capable of handling their everyday tasks with their currently existing tools. So, less than a suitable amount of job is completed each day. Listed down below are five order management tools:
Facilities Management eXpress
This is a very popular tool that is used to handle facilities management tasks and also to facilitate other rental and event management tasks. This has been designed keeping into mind the different categories of users which include schools, government organizations, and manufacturers.
FMX offers functionalities to the technicians who may be on campus or the shop floor. This is done by their mobile capabilities. This provides abilities that are concerned with creating and assigning work orders directly from smartphones.
Let us move to the discussion about why it is great for the maintenance teams. The mobile and the desktop view of this are absolutely the same. This offers a very clean interface and navigation option.
When there is an entry of any new work order, managers can attach images and other files which are important so that the technicians are able to view all the information related to this task. Also, reviewing any prior work that is performed on any particular asset becomes easy for workers.
This facilitates them to gain access to the work repairs that may be required. The facilities management express mobile app provides the ability to assign work-related orders and to facilitate every detail to be sent to technicians who are there on the job site.
This reduces human error and also speeds up the task related to the completion of work so that the workers can carry on with the next one if the previous one has been performed correctly. This is available to the customers by merely logging into the account on any mobile device.
UpKeep
Based on reviews, UpKeep has walked a long way towards becoming a favorite among many users. Most of the reviews speak of it having a simple interface and that it is easy to adopt even for users who are not good at maintaining.
This also has facilities that offer some core functionality regarding maintenance. Work orders are also prioritized accordingly.
This also provides an ability that allows one to draw directly on images so that technicians are able to point out the problems which are specific in nature.
This consists of a white and red color palette which makes important information easy to spot and then there’s another feature in the app known as people’s view which goes towards offering additional controls around data that is present in the system.
The people's view is concerned with listing down key information about users such as name, job title and the number of work orders which are open. These users are arranged with respect to access levels.
So, the managers are able to control the information that is seen by employees and vendors. This is available through any web browser on a desktop, android or iOS device.
Fiix
This is a system that is web-based and includes the tracking of assets, management of work order and scheduling and reporting core features which are expected in CMMS. This is a great app for maintenance teams.
There are tile buttons of large size which are used in order to find the assigned tasks, the priority work orders and the levels of inventory. Also, there is this ability which deals with scanning barcode and retrieving the details of assets as and when required.
Fixx mobile CMMS app is available to be downloaded for free on any Android or iOS devices and syncs information between accounts for all mobile and desktop users.
ManWinWin
This was developed by a Portugal-based vendor Navaltik which currently is in its sixth version. It has capabilities related to asset management and industrial settings. If there is some small organization, which needs to manage a limited number of assets, ManWinWin facilitates it. This is available on browsers of any web-enabled device.
Hippo CMMS
This is a popular system that offers user interface which is uncluttered. This happens because of the simple navigation buttons that are present. There is a floor plan in the mobile app that helps technicians to go through the features fast. There is also an asset profile service present which can be accessed by using the large Report Down button that is present. This is also accessible through any web browser.
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